Shipping and Refund Policy

The delivery time for your order is the period of time from when you place your order until the time you receive it. This includes the order processing time and shipping time. All orders are processed and shipped within 1 business day from our U.S. fulfillment center.

Standard USA Shipping: Delivered within 5-7 Business Days ($10.00 USD).

Our return policy is hassle-free and no risk, if you're not satisfied with the FLO FIT physical product just ship them back to our warehouse in California within 60 days and you will receive a full refund (minus shipping and handling fees). The warehouse address is included on your shipping label, and you can also email us at if you have any questions about our return policy.

If you experience any technical problems with a DVD disc, please contact FLO FIT customer service for free assistance at If we determine you need a replacement disc, it will be sent to you at no charge right away.